Privacy Policy

1. About this policy

This policy describes how PayPerProperty (“we”, “us”) handles personal information when you browse payperproperty.com, create an account, submit a listing or enquiry, or purchase access to a property's private details. Our contact details appear below.

2. Information we collect

• Account and contact information: your name, email address, phone number, account credentials and communications with support.
• Property information: listing descriptions, location, complete address, owner or advertiser contact details, photos and documents you supply or that are supplied for a listing.
• Purchase information: the selected property, access fee, order reference, payment status and gateway transaction references, and delivery contact details.
• Technical information: IP addresses, request logs and browser information that our servers receive. Browser storage is used for sign-in and theme preferences.

PayU handles payment credentials on its checkout. Do not send us your card details, CVV, UPI PIN, bank password or OTP. Our checkout integration does not require us to store these credentials.

3. Why we use information

We use information to manage accounts and listings, respond to enquiries, verify payments, unlock purchased details, deliver order information through the channels offered at checkout, resolve complaints, prevent misuse and meet applicable record-keeping obligations. Transactional delivery consent is not permission for unrelated marketing.

4. When information is shared

• Public listing fields can be visible to visitors. Complete addresses and owner/advertiser phone numbers are intended to be restricted to authorised users, including customers who purchase access.
• When you submit a property enquiry, your submitted contact details and message may be shared with the relevant advertiser so they can respond.
• Relevant information is shared with payment, hosting and email service providers to perform those services. If WhatsApp delivery is enabled and offered at checkout, the customer's number and message content will also be processed by the messaging provider and WhatsApp/Meta.
• We may disclose information when required by law, to respond to lawful requests, or to address fraud, security incidents or legal claims.

Listing contributors must have the authority to supply personal information and permit its intended display or paid disclosure. If your information appears without permission, contact us with the listing link so we can investigate and restrict or correct it as appropriate.

5. Storage, retention and security

We retain information for the period needed to provide the service, maintain purchase records, resolve disputes and meet applicable legal obligations. Deletion requests may not remove records that we must retain for these reasons. Reasonable technical and organisational safeguards are used, but no online system is completely secure. Keep your account credentials private.

Service providers may process information in other jurisdictions under their own service arrangements and applicable law. Clearing browser storage signs you out and resets stored preferences; it does not delete server-side account or purchase records.

6. Your choices and requests

Contact us to request access to or correction of your information, account deletion, withdrawal of consent where applicable, or help with a privacy concern. We may ask for proportionate information to verify that a request is yours. Withdrawing information needed for an order may prevent us from completing delivery; applicable refund rights remain unaffected.

Our account and purchase services are intended for adults aged 18 or older. If you believe a child has provided personal information, please contact us.

7. Third parties and changes

External websites and payment services have their own policies, including PayU's privacy statement. We may update this policy and will display its revised date. Where required, we will provide additional notice or obtain consent for material changes.